Selected work demonstrating technical delivery, operational impact, and measurable outcomes.
2025–Present
Creative Operations Pipeline
Developed end-to-end operational workflows for creative and media engagements — from client brief and scoping through delivery, review, and performance evaluation.
Outcomes
- ◈ Standardised project stages from brief to delivery
- ◈ Improved on-time delivery through structured workflow management
- ◈ Clear accountability across creative and client stakeholders
Technologies & Skills
Project Management Process Documentation Workflow Optimisation
Operations Creative Process
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2025–Present
Marketing Campaign Coordination
Coordinated multi-channel marketing and media campaigns — managing timelines, deliverables, approvals, and client communication across creative production teams.
Outcomes
- ◈ Successful delivery of marketing campaigns across multiple clients
- ◈ Improved client communication and expectation management
- ◈ Coordinated cross-functional teams toward shared delivery goals
Technologies & Skills
Campaign Management Stakeholder Engagement Communication
Marketing Campaigns Coordination
2025–Present
Campaign Performance Reporting
Analysed campaign and project performance data to evaluate service delivery, identify improvement areas, and inform future creative and operational decisions.
Outcomes
- ◈ Performance data used to iterate and improve service delivery
- ◈ Clients received clear reporting on campaign outcomes
- ◈ Applied analytical skills to a creative industry context
Technologies & Skills
Data Analysis KPI Reporting Reporting & Insights
Analytics Reporting Performance
2025–Present
Client Onboarding & Project Workflows
Built client onboarding processes and project management frameworks that ensure every engagement starts with clear scope, milestones, and communication channels.
Outcomes
- ◈ Consistent client onboarding experience across all engagements
- ◈ Reduced scope ambiguity through structured briefing processes
- ◈ Documented workflows supporting scalable operations growth
Technologies & Skills
Client Relationship Management Documentation Process Improvement
Client Management Onboarding Workflows