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Skills & Competencies

From SQL reporting and data validation to web development, automation and stakeholder leadership.

Professional Competencies

Business Intelligence & Data

Turning complex datasets into validated insights, KPI dashboards, and decisions stakeholders can act on.

  • Data Analysis
  • Data Quality Management
  • Business Intelligence Reporting
  • SQL & Database Querying
  • Data Validation & Auditing
  • KPI Reporting & Monitoring
  • Root Cause Analysis
  • Data Interpretation
  • Process Mapping
  • Reporting & Insights

Systems & Process Improvement

Mapping workflows, eliminating inefficiencies, and implementing automation that scales with the business.

  • Business Process Improvement
  • Workflow Optimisation
  • Systems Analysis
  • Operational Efficiency
  • Documentation & Governance
  • Continuous Improvement
  • CRM & Business Systems
  • Automation & Digital Solutions

Leadership & Stakeholder Management

Coordinating teams, engaging clients, and communicating technical concepts to non-technical audiences.

  • Stakeholder Engagement
  • Client Relationship Management
  • Project Coordination
  • Training & Development
  • Team Leadership
  • Communication & Presentation
  • Business Operations Management

Technical Stack

Click any skill to explore proficiency level and application context. Hover SQL for a surprise.

Business Systems Expertise

Beyond individual tools, I specialise in connecting CRM platforms, website management systems, workflow automation and reporting processes into cohesive digital operations — the same discipline applied across compliance environments and venture businesses.

CRM Platforms Website Management Workflow Automation Process Documentation Digital Operations System Integration