Compliance Officer
May 2021 — Present
Commercial Services Group (Kent) · Kent, UK
Manage compliance requirements across multiple local authorities within Education, Social Work and Care sectors — auditing, reporting, and continuous improvement at scale.
- ▸ Manage compliance across multiple local authorities in Education, Social Work and Care
- ▸ Conduct audits, compliance reviews and quality assurance against regulatory requirements
- ▸ Analyse large volumes of documentation to identify discrepancies, risks and improvements
- ▸ Investigate issues, identify root causes and support corrective action implementation
- ▸ Produce compliance metrics and operational insights for senior stakeholders
Director, Developer & Client Coordinator
Oct 2023 — Present
Fleet Hosting Limited · London, UK
Lead website development, software engineering and digital transformation projects — from SQL-backed systems to workflow automation and client delivery.
- ▸ Lead delivery of website development, software engineering and digital transformation
- ▸ Work with databases, SQL queries and data structures for client websites and systems
- ▸ Translate business requirements into scalable technical solutions
- ▸ Design and implement workflow automation to improve operational efficiency
- ▸ Support database management, reporting systems and integrations
Director & Operations Manager
Nov 2025 — Present
PackRipperz Limited · London, UK
Manage operations for a growing eCommerce and trading card business — sales analysis, inventory forecasting, and scalable operational workflows.
- ▸ Manage operations for a growing eCommerce and trading card business
- ▸ Analyse sales performance, purchasing trends and customer behaviour
- ▸ Oversee supplier management, stock forecasting and inventory planning
- ▸ Develop reporting processes for operational performance and profitability
- ▸ Implement scalable workflows and business systems
Director & Creative Operations Lead
Nov 2025 — Present
Cairo Ren Limited · London, UK
Manage creative operations, project delivery and client relationships across marketing, media and creative projects.
- ▸ Manage operations, project delivery and client relationships
- ▸ Coordinate marketing, media and creative projects end to end
- ▸ Develop operational workflows and project management processes
- ▸ Analyse campaign and project performance data to improve client outcomes
Sales Assistant
Nov 2018 — Sep 2022
Currys PC World / Carphone Warehouse · UK
Consistently exceeded sales targets while coaching colleagues and analysing performance metrics in a high-volume retail technology environment.
- ▸ Consistently achieved high sales performance against targets
- ▸ Analysed sales reports and performance metrics
- ▸ Supported management with team leadership responsibilities
- ▸ Delivered coaching and training to colleagues
- ▸ Recognised for outstanding customer service and sales performance